Copyright © 2017 Limited. All rights reserved. 

Get in touch with the Econsultancy APAC team

Phone: +65 66531911


Help your entire team get better at digital


I want to watch the webinar!

Customer Experience: Trends, Data and Best Practice

Fill in the form and watch the webinar now!

The live session was hosted by Jeff Rajeck, Research Analyst APAC at Econsultancy and co-hosted by Avis Easteal, Regional Head, Consumer at Luxasia.

Key points covered in this session:

  • The value conundrum
  • What is customer experience (CX)?
  • Why should brands care about CX? 
  • What is driving customer experience improvements?
  • How are brands managing CX improvements?
  • Are brands doing well with CX improvements?
  • What challenges are brands facing when improving CX?
  • What can marketers do to improve CX?

Talk to us, we want to hear from you if you have any questions. 

Original webinar webcast: May 2017

From the planners and practitioners to the senior members looking at strategy as well as those new to digital, Econsultancy can help you and your team realise your modern marketing potential. 

By arming our global community of 350,000 marketers and ecommerce professionals with capability solutions, consulting, training, research, trends and events, we inspire and enable individuals to do their jobs better and organisations to see measurable improvements in their performance.

Online ClassroomSingapore's Digital Marketing CoursesMini MBA in Marketing (online)

Find us on:

Customised / In-company TrainingMastering Creativity (online)
Fix the following errors: